Adsoptia ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Google Ads optimization platform and related services.
We never sell, rent, or trade your personal data or advertising data to any third party.
1. Information We Collect
We collect information you provide directly to us and information generated through your use of our services:
- Contact information — name, email address, and business details provided during registration
- Account credentials — authentication tokens used to access your Google Ads account via the Google Ads API
- Advertising performance data — campaign metrics, bid data, conversion history, and budget information accessed through Google Ads API integration when you authorize access
- Payment information — billing details processed securely through our payment provider (Stripe)
- Usage and analytics data — how you interact with our platform, including pages visited, features used, and session duration
- Technical data — IP address, browser type, device type, and operating system
2. How We Use Your Information
We use the information we collect for the following purposes:
- To deliver and operate our Google Ads optimization services
- To analyze your advertising data and generate optimization recommendations and forecasts
- To apply approved budget adjustments and scheduling changes to your Google Ads account
- To process payments and manage your subscription
- To provide customer support and respond to your enquiries
- To send service-related communications, including usage reports and product updates
- To improve our platform, algorithms, and user experience
- To detect, prevent, and address fraud, security issues, and abuse
- To comply with applicable legal obligations
3. Google Ads API Access
Our platform integrates with the Google Ads API to read your campaign performance data and, where you explicitly authorize it, to apply optimization changes to your account. Specifically:
- We request read-only access by default to generate your free forecast report
- Write access is only requested and used when you explicitly choose to apply optimization recommendations
- You can revoke our access at any time via your Google Account settings or from within our platform
- We do not access any Google Ads data beyond what is necessary to provide the services you have requested
4. Sharing of Information
We do not sell, rent, or trade your personal data or advertising data. We may share information in limited circumstances:
- Cloud infrastructure providers — Google Cloud and AWS, who host our platform under strict confidentiality and data processing agreements
- Payment processing — Stripe, for secure handling of billing and subscription payments
- Legal compliance — where required by law, regulation, court order, or to protect the rights and safety of Adsoptia and its users
- Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, subject to the same privacy protections
5. Data Security
We take the security of your data seriously and implement appropriate technical and organisational measures, including:
- Encrypted data transmission using HTTPS/TLS
- Encrypted storage of credentials and sensitive data at rest
- Role-based access controls limiting who can access your data internally
- Regular security audits and system reviews
No method of electronic storage or transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. We will delete or anonymize your data upon request, unless we are required to retain it for legal or compliance purposes.
Advertising performance data synced from your Google Ads account is retained to enable historical analysis and improve optimization accuracy. You may request deletion of this data at any time.
7. Your Rights
Depending on your location, you may have the following rights with respect to your personal data:
- Access — request a copy of the personal data we hold about you
- Correction — request that we correct inaccurate or incomplete data
- Deletion — request that we delete your personal data
- Restriction — request that we restrict processing of your data
- Portability — request that we provide your data in a portable format
- Withdrawal of consent — withdraw consent to data processing where consent is the legal basis
To exercise any of these rights, please contact us at privacy@adsoptia.com.
8. International Data Transfers
Adsoptia operates globally. Your data may be transferred to and processed in countries other than your own. Where such transfers occur, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.
9. Cookies and Tracking
We use cookies and similar tracking technologies to operate and improve our platform, including session management, analytics, and remembering your preferences. You can control cookie settings through your browser. Disabling certain cookies may affect platform functionality.
10. Acceptable Use
When using our platform you agree not to:
- Attempt to gain unauthorised access to our systems or other users' accounts
- Reverse-engineer, decompile, or attempt to extract the source code of our software
- Use the platform to create or manage ads for categories prohibited by Google Ads policies, including counterfeit goods, illegal products or services, or deceptive advertising
- Use our services in any way that violates applicable laws or regulations
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us so we can take appropriate action.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date, or by sending you an email notification. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: